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New THCA Flower in Stock-FREE SHIPPING ON ALL U.S. ORDERS $100+
Consumable hemp and THCA goods are exempt from being returned. There are certain situations where only partial refunds are granted (if applicable).
We only replace items if they are defective, damaged or fulfillment error. If you need to exchange it for the same item, send us an email at salez@backwoodzcbd.com
We are responsible for your package until it reaches the United States Post Office or UPS Store. BackWoodz is not responsible for any customer errors on order forms or shipping service delays as these are out of our control. All US orders now receive free shipping insurance provided by USPS. ShipTection shipping protection is available at checkout to ad a layer of protection for international customers. BackWoodz will not be responsible for USPS claims, postal delays or lost and stolen packages. Fulfillment times are generally 1-2 business days for all US orders and 2-3 business days for all International orders.
USPS shipping FAQs and policy.
International orders are accepted at your own risk. We are now able to take international orders using USPS shipping only, as it offers the best layer of protection on overseas shipments. BackWoodz will be NOT be held accountable for international shipments being seized by customs or any order lost after leaving the United States. Backwoodz is not responsible for other countries taxes and VAT tariffs due on delivery. These products are all legal in the United States but the customer (and all consumers) will remain liable in abiding to the laws in their country on CBD, Hemp and Cannabis.
